VOICE OF CUSTOMER BLOG

Ensure no-one misses a case assigned to them and that they can easily see if a case they own is updated by another member ...

Now GDPR is here you may receive requests from your customers to remove or change their personal data...

We’ve launched our new survey builder for Avius Surveys Express, simple customer satisfaction surveys. You can now edit or create new surveys and deploy ...

There are some exciting Optimus updates – a new and improved look, more user friendly, some fantastic new features...

There have been quite a few Optimus updates recently, bringing some a new features and performance improvements...